Privacy policy
Privacy Policy
Last Updated: May 11, 2026
At SoloOrigin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website or use our tools, guides, and digital products.
1. Information We Collect
We may collect:
• Name
• Email address
• Billing address
• Payment information
• Device/browser information
• IP address
• Purchase history
• Email marketing preferences
• Tool usage data (when interacting with free utilities such as event logs or calculators)
2. How Information Is Used
Information may be used to:
• Process orders
• Deliver digital products and tool access
• Provide customer support
• Send product updates and version notices
• Improve website and tool performance
• Prevent fraud
• Comply with legal obligations
3. Digital Products and Tools
SoloOrigin offers digital tools, educational guides, and software designed for solo LLC owners and single-owner businesses. Download access, tool data, and customer records may be retained for support, fraud prevention, and version update purposes.
4. Payment Processing
Payments are processed securely through third-party providers such as Shopify Payments, Shop Pay, PayPal, Stripe, or other approved processors. We do not store full credit card information on our servers.
5. Cookies and Analytics
This website may use cookies, analytics tools, advertising pixels, and session tracking technologies. These tools help improve functionality, understand visitor behavior, and improve customer experience.
6. Email Communications
Customers may receive order confirmations, download notifications, product update notices, educational emails, and promotional emails if subscribed. Users may unsubscribe at any time.
7. Third-Party Services
We may use trusted third-party services including Shopify, payment processors, email marketing providers, analytics services, print-on-demand vendors, hosting platforms (Netlify), and affiliate platforms. These providers maintain their own privacy practices.
8. Data Security
Reasonable safeguards are used to help protect customer information. However, no online system can guarantee absolute security.
9. Children's Privacy
This website is not intended for children under 13 years of age.
10. Your Rights
Depending on your jurisdiction, you may have rights regarding access to your data, correction of information, deletion requests, and marketing opt-outs.
11. Contact Information
SoloOrigin
Operated by The 10eleven | 10twentyseven Shop, LLC
Email: support@soloorigin.com
12. Policy Updates
This Privacy Policy may be updated periodically without prior notice. Continued use of the website constitutes acceptance of revised terms.